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Customer Support
Welcome to Mellow's customer support! Need help with your order or have any questions? Our team is here to assist you. We pride ourselves on providing excellent customer service to ensure your satisfaction.
Contact Us
Please fill out the form below with any questions or concerns and we will get back to you as soon as possible.
Chat with Us
Prefer to chat with us directly? Click the button below to message our support team.
Location
We Ship Worldwide!
At Mellow, we believe that every child deserves to have fun and learn through play. That's why we offer affordable toys for children of all ages and genders, with worldwide shipping available. We're based in the United States, but we're happy to deliver to any location across the globe.
FAQ
Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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