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Customer Support

Welcome to Mellow's customer support! Need help with your order or have any questions? Our team is here to assist you. We pride ourselves on providing excellent customer service to ensure your satisfaction.

Contact Us

Please fill out the form below with any questions or concerns and we will get back to you as soon as possible.

Thank You!

Chat with Us

Prefer to chat with us directly? Click the button below to message our support team.

Location

We Ship Worldwide!

At Mellow, we believe that every child deserves to have fun and learn through play. That's why we offer affordable toys for children of all ages and genders, with worldwide shipping available. We're based in the United States, but we're happy to deliver to any location across the globe.

123 Main Street New York, NY 10001 (555) 555-5555

456 Main Street Los Angeles, CA 90001 (555) 555-5555

789 Main Street Chicago, IL 60601 (555) 555-5555

321 Main Street Miami, FL 33101 (555) 555-5555

555 Main Street Dallas, TX 75201 (555) 555-5555

777 Main Street San Francisco, CA 94101 (555) 555-5555

999 Main Street Seattle, WA 98101 (555) 555-5555

246 Main Street Boston, MA 02101 (555) 555-5555

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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